Shipping & Delivery

AUSTRALIA DELIVERY

Delivery Delay Notice: We are dispatching at our normal pace (super fast!) however courier and postal companies are experiencing some delays, please kindly allow a few extra days for your order to be delivered.

Public Holiday Notice: As we will be closed on public holidays, orders placed using same day shipping will be prioritised to the next business day and all other orders will have a slightly longer dispatch time to account for the warehouse closure. 

Dispatch Cut Off Time: For standard domestic deliveries, orders need to be received by 2pm (use the table below for delivery estimates).

We will do our very best to see you get your order delivered as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment.

All consignments are tracked. The tracking number will be sent to you via email. If you can’t find it please contact us and we'll be happy to assist.

 

POSTAGE DISPATCH DELIVERY SPEND $150+
in a single order
SPEND UNDER $150
in a single order
STANDARD* 1-2 Days 1-7 business days FREE $9.95
EXPRESS* Next Day 1-5 business days $14.95 $14.95
SAME DAY* (Selected postcodes in Victoria only) Same Day Same Day See rates in table below See rates in table below

 

*Does not account for public holidays. Orders placed on public holidays that have selected Same Day Shipping will be prioritised on the next business day. 

SAME DAY DELIVERY

Same day delivery is only available for select postcodes in Victoria and between Mon-Fri (except for public holidays where they will be prioritised on the next business day). Orders must be placed before 1pm. Orders will be sent with authority to leave (unless you notify us). Please do not order for delivery to a business address if the business is closed.

We will do our very best to see you get your order delivered as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment. If there’s any change request, please kindly give us a call so that we can assist you in a timely manner.

In the event that the delivery is unsuccessful (e.g. if the driver is unable to access your property or you are not able to be contacted due to incorrect contact details) - your order will be returned to us, and the cost of this return will be debited from your refund. If you would like your order to be resent, a redelivery fee will be required prior to sending it back to you.

POSTCODES SUBURBS CHARGE

3000, 3002, 3004, 3006, 3053, 3065, 3066, 3067, 3068, 3078, 3101, 3121, 3122, 3123, 3141, 3142, 3143, 3144, 3146, 3181, 3182, 3205, 3206, 3833

Melbourne CBD, East Melbourne, St Kilda Road, Southbank, Carlton, Fitzroy, Collingwood, Abbotsford, Clifton Hill, Alphington, Kew, Burnley, Richmond, Hawthorn, Auburn, South Yarra, Toorak, Armadale, Malvern, Glen Iris, Prahran, Windsor, St Kilda, South Melbourne, Albert Park, Middle Park, Toorongo

$17

3003, 3008, 3011, 3013, 3031, 3032, 3039, 3040, 3051, 3052, 3056, 3057, 3058, 3070, 3071, 3078, 3079, 3084, 3105, 3124, 3126, 3127, 3128, 3148, 3162, 3163, 3166, 3184, 3185, 3207

West Melbourne, Docklands, Footscray, Yarraville, Flemington, Kensington, Ascot Vale, Moonee Ponds, Essendon, North Melbourne, Parkville, Brunswick, Brunswick East, Coburg, Moreland, Northcote, Thornbury, Fairfield, Ivanhoe, Heidelberg, Bulleen, Camberwell, Canterbury, Surrey Hills, Box Hill, Chadstone, Caulfield, Carnegie, Murrumbeena, Huntingdale, Oakleigh, Elwood, Elsternwick, Port Melbourne

$20

3012, 3015, 3016, 3018, 3020, 3025, 3032, 3033, 3036, 3042, 3043, 3044, 3046, 3047, 3058, 3060, 3061, 3072, 3073, 3074, 3075, 3081, 3083, 3088, 3095, 3106, 3108, 3125, 3130, 3131, 3132, 3147, 3149, 3150, 3165, 3167, 3168, 3169, 3170, 3171, 3186, 3188, 3189, 3190, 3191, 3192, 3193, 3204

Brooklyn, Maidstone, Tottenham, West Footscray, Newport, Spotswood, Williamstown, Altona, Sunshine, Altona North, Maribyrnong, Keilor East, Keilor, Airport West, Niddrid, Gladstone Park, Tullamarine, Pascoe Vale, Glenroy, Broadmeadows, Coburg North, Fawkner, Campbellfield, Preston, Keon Park, Reservoir, Thomastown, Lalor, Heidelberg West, Bundoora, Greensborough, Eltham, Templestowe, Doncaster, Burwood, Blackburn, Nunawading, Mitcham, Ashwood, Mount Waverley, Glen Waverley, Bentleigh East, Oakleigh South, Clayton, Notting Hill, Clayton South, Mulgrave, Springvale, Brighton, Hampton, Moorabbin, Highett, Sandringham, Cheltenham, Black Rock, Bentleigh

$25

3021, 3026, 3028, 3029, 3030, 3048, 3076, 3082, 3113, 3133, 3134, 3152, 3172, 3173, 3174, 3175, 3179, 3194, 3195

St Albans, Laverton North, Laverton, Truganina, Derrimut, Coolaroo, Epping, Mill Park, Warrandyte, Vermont, Ringwood, Wantirna, Dingley Village, Keysborough, Noble Park, Dandenon, Dandenong South, Scoresby, Mentone, Braeside, Mordialloc, Parkdale

$30

3023, 3029, 3062, 3064, 3089, 3116, 3137, 3153, 3155, 3156, 3177, 3178, 3180, 3196, 3802, 3203, 3976, 3172, 3173, 3174, 3175, 3179, 3194, 3195

Deer Park, Hoppers Crossing, Somerton, Craigieburn, Diamond Creek, Chirnside Park, Croydon, Kilsyth, Bayswater, Bayswater North, Boronia, Ferntree Gully, Doveton, Rowville, Knoxfield, Chelsea, Edithvale, Endeavour Hills, Hallam, Hampton Park

$35

3030, 3140, 3197, 3429, 3765, 3805, 3806, 3977

Point Cook, Werribee, Lilydale, Carrum, Sunbury, Montrose, Fountain Gate, Narre Warren, Berwick, Cranbourne

$40

3198,3199, 3201, 3337

Seaford, Frankston, Carrum Downs, Melton

$45

INTERNATIONAL DELIVERY

Unfortunately we currently are not delivering outside of Australia online. If you would like to see if we will ship particular items to New Zealand we may be able to accommodate the request. Please email us the items and address to support@lebeauty.com.au.

 

 

IMPORTANT INFORMATION

Where your item needs to be sent via courier, we will require your phone number. We cannot book courier deliveries without a valid daytime phone number for the recipient.

We take great care when packing every order to ensure it reaches you in good condition.

Your order will be sent through Australia Post or one of our preferred couriers.

 

Dangerous Goods

All Dangerous Goods are shipped through a specialised and dedicated Dangerous Goods Road Service.

Please note - Items designated as Dangerous Goods cannot be shipped via an express or air carrier delivery services, which may result in additional transit days for regional or remote areas.

 

Delivery Failures

In the event a consignment is returned to us because:

  • An incorrect address was provided by you
  • You failed to collect it from the Post Office or local depot where relevant
  • You were unavailable to sign for delivery
  • You refused the delivery
  • The courier could not access the property
  • You provided an Authority to Leave, but there was no clear safe location at the delivery point for the parcel to be left

A re-delivery fee will be calculated to your delivery address and required to be paid prior to re-dispatch.

In the event of a delivery failure as described above, where you then request a refund, we will deduct the original shipping cost already paid by Le Beauty to the delivery contractor from the amount you are refunded.